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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carmen

October 17, 2025

5  out of  5
rating by Carmen
"I've been a client of State Farm with Terry and his staff for decades. They are so helpful. I highly recommend them!"
We responded:
"Thank you so much for your kind words and continued trust in Terry and our team! We're honored to have had the opportunity to serve you for so many years. Your recommendation means a lot to us, and we're always here to help with anything you need! Stop by and see us sometime soon. "
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Railer20

August 28, 2025

5  out of  5
rating by Railer20
"Terry and his team did a phenomenal job when we purchased our new home getting all of our home and auto insurance coverages switched over to State Farm. Very responsive anytime we had questions as well. Highly recommend!"
We responded:
"Randy, Thank you so much for your kind words! We're thrilled to hear that Terry and the team were able to make your insurance transition smooth and stress-free. It's our goal to provide responsive and reliable service every step of the way. Congratulations on your new home, and please don't hesitate to reach out if you need anything in the future!"
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Craig Moore

July 30, 2025

5  out of  5
rating by Craig Moore
"Terry provides excellent responsiveness to all of my inquiries on my insurance needs and claims. State Farm has never let me down or frustrated me when handling a claim."
We responded:
"Craig, your review is exactly what we like to hear from our long term clients. Thank you for the kind words. We're thrilled to hear that Terry has been so responsive to your insurance needs and claims. It's great to know that State Farm has consistently provided you with reliable and hassle-free service. We truly appreciate your continued trust and support!"
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Me Me

July 24, 2025

5  out of  5
rating by Me Me
"I appreciate a local agent who understands my insurance needs. This team knows their stuff and provide outstanding customer service."
We responded:
"Emily, Thanks so much for taking the time to leave a review! We really appreciate your kind words. And hey, if you ever need anything, just give us a shout—or better yet, stop by and say hi!"
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Daniel H

July 22, 2025

5  out of  5
rating by Daniel H
"Sheila was great help, thanks!"
We responded:
"Daniel, Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Sheila was able to provide you with great help. Your feedback means a lot to us and encourages our entire team to keep delivering excellent service. If you ever need anything else, don’t hesitate to reach out!"
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Dr. Tyler Panko - Auxoma

June 20, 2025

5  out of  5
rating by Dr. Tyler Panko - Auxoma
"Top notch customer service! What I love about Rob is he educates and evaluates what you actually need. He takes the time to listen and deliver insurance that is affordable but that all assets are covered properly as well."
We responded:
""Dr. Tyler, thank you so much for your kind words. We truly feel the same way about you and your practice. Your dedication to patient care and professionalism is truly admirable.""
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Sabrina Duckett

June 14, 2025

5  out of  5
rating by Sabrina Duckett
"The professionalism and knowledge of Rob Davis is beyond compare. It is very comforting to work with someone who really knows his stuff AND cares about his clients. Thanks Rob!"
We responded:
"Awww, I am sure this will make Rob blush, thank you for the review! "
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Benjamin Flores

May 20, 2025

5  out of  5
rating by Benjamin Flores
"Great people to work with Whatever your needs are they will direct you the way you need to go with your needs"
We responded:
"Thank you, Ben, for your kind words and wonderful 5-star review! We greatly appreciate your support. "
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Paul Blissett

April 26, 2025

5  out of  5
rating by Paul Blissett
"⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 100 Stars- Terry Johnson and his team at State Farm in Wichita are amazing, true veterans in the industry. They go above and beyond to provide top-notch service. With their experience and dedication, you can trust you're dealing with experts. Highly recommend this incredible team!"
We responded:
"Paul, It’s always a great time when you’re in the office—your upbeat energy is truly infectious! Thank you so much for your wonderful review! We're thrilled to hear your positive feedback about Terry Johnson and our team at State Farm in Wichita. Our goal is to provide exceptional service, and it’s rewarding to know that our dedication and expertise have made a difference for you. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
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Sabrina D

April 14, 2025

5  out of  5
rating by Sabrina D
"Terry had been our agent for years. Everyone in the office is great to work with! When you call the office, you get a real person. . .without having to dial 1, or wait on hold. Great customer service and someone who truly cares about your family and your needs!"
We responded:
"Sabrina, We’re so grateful for your thoughtful review! It’s wonderful to hear that you appreciated how our team excels at promptly answering the phone. We believe that open communication is key to providing great service, and we’re glad it made a positive impact on your experience. If you ever need anything or have suggestions, don’t hesitate to reach out!"
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Danae Hobbs

April 14, 2025

5  out of  5
rating by Danae Hobbs
"I have been a State Farm customer for 10+ years and they continue to offer the best coverage and price year after year. I have personally interacted with Rob at this office and can't recommend him more! He truly cares about doing what is best for you as the customer and his years of experience in the insurance world is what really makes him a treasure."
We responded:
"Danae, Thank you for your wonderful review and for being a loyal State Farm customer for more than 10 years! We’re delighted to hear about your positive experiences with Rob. Your recommendation means a lot to us and we’re dedicated to ensuring that all our customers receive the best coverage and service possible. Your feedback inspires us to keep striving for excellence!"
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William Shideler

April 11, 2025

5  out of  5
rating by William Shideler
"Terry and staff are great to work with. They are very helpfully on the phone or if you come by the office."
We responded:
"Hi William! Thank you so much for your kind words and for being a loyal customer. We always look forward to your visits to the office. Your support means the world to us! If there’s anything we can do for you, just let us know. See you next time! "
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donavin edgerle

March 25, 2025

5  out of  5
rating by donavin edgerle
"Great to work with, their team will make sure you have the best coverage for your specific needs."
We responded:
"Thank you for your kind words and review! We put in a lot of effort to ensure that everyone has the best experience possible. "
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Stoni Beauchamp

March 24, 2025

5  out of  5
rating by Stoni Beauchamp
"I've been with State Farm for years, and they have never had issues that went unresolved. They made switching policies seamless and stress-free while offering better coverage options at competitive rates. The staff is knowledgeable, responsive, and genuinely cares about helping clients find the right fit. Highly recommend giving them a call if you’re looking for reliable insurance service!"
We responded:
"Thank you for taking the time to leave such a wonderful review! We’re delighted to know that you enjoyed your experience. Your feedback and kind words are greatly appreciated and motivates us to keep doing our best."
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Tanya Schaller

March 18, 2025

5  out of  5
rating by Tanya Schaller
"One of the standout features of Terry Johnson State Farm Insurance is their commitment to customer service. I have personally worked with Rob for years. Our insurance needs are always met and in a timely manner. His number one goal is to not only provide us with the best rates, but also making sure we are properly covered. From the moment you reach out for a quote, you will experience a level of professionalism and care that sets them apart from competitors."
We responded:
"Tanya, Thank you so much for your wonderful review! We truly appreciate your kind words about our commitment to customer service and the positive experiences you've had with Rob over the years. Your recognition of our professionalism and care means a lot to us, and it motivates us to continue providing exceptional service to all our clients. If you ever need anything in the future, please don't hesitate to reach out. Thank you again"
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James McQueen

March 14, 2025

5  out of  5
rating by James McQueen
"There's a reason Terry has been in business for over 50 years—he's a knowledgeable and professional agent who genuinely cares about his clients."
We responded:
"James, thank you for taking the time to leave a review and it’s always rewarding to hear that our efforts are making a difference. If there's anything we can do for you or if you have any further feedback, please don’t hesitate to reach out. "
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Austin

March 14, 2025

5  out of  5
rating by Austin
"Always do great work!"
We responded:
"Thank you so much for your kind words! We truly appreciate your positive review and are thrilled to hear you had a great experience. Your support means a lot to us!"
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V Bedard

November 4, 2023

5  out of  5
rating by V Bedard
"I literaally had just finished closing on the purchase of a new condiminium and needed to get Condominium Owners Insurance as soon as possible. The place I purchased just happened to be only a mile or so from where I just purchased my new home and I saw the "State Farm" sign and Terry Johnson's offices. Immediately upon entering, with no appointment, I was greeted by a very knowlegable and friendly person by the name of Michelle. She looked through my recent purchase documents, made helpful suggestions based upon what my needs would be and within 30 minutes walked out with my policy immediately effective. What a great experience, and a special thank you to Michelle...she knows her business, is quick, efficient and extremely kind and welcoming. Thank you so much for making, what can sometimes be a stressful experience easy and left me a fully satisified customer!"
We responded:
"Thank You Vincent, I appreciate your response. I agree with you, Michelle does a great job! We appreciate your business!"
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Blake Evans

October 27, 2021

5  out of  5
rating by Blake Evans
"The whole team is wonderful"
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Michelle Overton

September 28, 2021

5  out of  5
rating by Michelle Overton
"Great!!"
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Derrick Gillison

November 21, 2019

5  out of  5
rating by Derrick Gillison
"Been with Terry J since I was a young kid they have great services and price..#1"
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Angie Stone-malone

November 1, 2019

5  out of  5
rating by Angie Stone-malone
"Always friendly and helpful"
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LOVE LIFE (IN THE MOMENT)

August 16, 2018

5  out of  5
rating by LOVE LIFE (IN THE MOMENT)
"Been with Terry since the 90s and very satisfied."
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Elizabeth Pineda

January 12, 2018

1  out of  5
rating by Elizabeth Pineda
"I have called this office 2 times to ask if they can take me off their mailing list. I have enough junk mail that comes and those that I can actually call and get off their mailing lists, I do. I have been with American Family Insurance for years. When Marriam told me it was my husband's name in their system not mine, she said she would try and get me off but the mail comes from corporate. When I shared with her that I had also worked with a company that sent out mail and we had to send them a DNM list before anything went out, she still insisted that it could not be guaranteed. I explained how frustrated I was for even having to spend this much time, her response and with an attitude was "Or you can spend 5 seconds and throw it out". I was admonished that I would get an answer lime that and with an attitude from a professional women. They want my business? I think not."
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Vicki Widner

July 3, 2017

5  out of  5
rating by Vicki Widner
"I wish I had thought of writing a review earlier, but did not. I have had Terry as an agent pretty much since I moved to Wichita in the early '80s. Incredibly knowledgeable and personable, staff is excellent. Terry is someone you can trust with your most difficult details (as in helping my daughter out of a bad situation with my life insurance value) and will help you as much as possible with ABSOLUTE trust and integrity. This is an incredibly excellent office."